How zero customer engagement impacts your taxi business

Over the years, there have been numerous instances where concerned netizens have collectively taken to the internet to voice their views and influence (sometimes even force) large corporations to make changes to their products, PR or advertisements. Because of the internet, no consumer facing business can expect to get away with mistreating their customers, even… Read More »

Poorly designed websites and apps are failing taxi businesses

According to Lloyds UK Business Digital Index report for 2014, 77% UK customers are some of the most digitally active in the world. This important finding is worth considering further if you are an SME (Small and Medium-sized Enterprise) based in the UK. It confirms that a majority of British customers are using the internet… Read More »